For over 42 years that Red Arrow has been operating, safety has been our top priority and is reinforced by our safety vision.
Red Arrow is driven by safety.
In our business, for every employee, every passenger and every member of the travelling public, we know that the most important thing we do, each day, is ensure we ALL get home safely.
In the early stages of the pandemic, our scheduled inter-city passenger brands, Red Arrow and Ebus, were one of the first to recognize the threat to the safety of staff and passengers and quickly identified that suspending services was the socially responsible thing to do. We adjusted our safety messaging to encourage our staff, passengers, partners, industry, and the public as a whole to stay home. As we did so, our focus was developing a game plan on how to safely and responsibly operate in the future.
This is how our industry-leading safety program was born. Once the curve began to flatten, we were able to re-launch some of our services and publicly introduced our services and our safe and clean programs.
The program was dedicated to enhanced cleaning, disinfecting and sanitization, preventative measures, and elevated protocols to ensure the safety and protection of our staff, passengers, and the communities in which we operate.
Here are some of the protocols passengers can expect when traveling:
- Recommended Face Masks – June 16, 2022 face masks are no longer mandatory for passengers or drivers onboard our coaches. This policy is in alignment with Provincial legislation.
- Available hand sanitizer
- Personal Protective Equipment including masks, gloves, and hand sanitizer available for purchase
- Coaches thoroughly cleaned and sanitized with an industry leading electro-static spraying
- Controls in place to reduce crowding and encouraging physical distancing
- Single seat options
We’re proud to be able to offer you an Alberta based, sustainable travel option so that you and your loved ones can be together safely.