Call toll free: 1-800-232-1958

Red Arrow Locations & Hours of Operation

Red Arrow Call Centre Hours:

Monday - Friday:

 

05:30 - 21:00

Saturdays:

 

07:30 - 21:00

Sundays & Holidays:

 

08:00 - 21:00

 

CALGARY

Downtown Ticket Office

Mon-Fri:

 

05:30 - 22:00

Sat:

 

07:30 - 22:00

Sun & Hol:

 

09:00 - 22:00

 

Calgary Downtown Office
Downtown Fording Place - 101, 205 9th Avenue SE
Map

Calgary North Office

Mon-Fri:

 

05:30 - 21:30

Sat:

 

07:30 - 21:30

Sun & Hol:

 

09:30 - 21:30

Calgary North Office
304, 35th Avenue NE
Map

YYC

Mon/Thu/Fri:

 

09:00 - 20:00

Tue/Wed/Sat:

 

11:15 - 19:15

Sun & Hol:

 

10:00 - 20:00


YYC Location
The Red Arrow Customer Service Desk at Calgary International Airport is located in the Ground Transportation area located on the Arrivals Level between Door #4 & #5 in the Domestic Terminal. The Coach pick up area is at Lane 11 , which is located on the Arrivals Level outside of Door #2. For passengers disembarking @ YYC, the drop off will be done on the departure level.
 

   

RED DEER

Radisson Hotel

Mon - Fri:

 

09:00 - 17:00

Sat & Sun:

 

Closed


6500 - 67th Street
Pickup at west parking lot next to Red Arrow Sign.

Map

 

EDMONTON

Downtown Ticket Office

Mon-Fri:

 

05:30 - 22:00

Sat:

 

07:30 - 22:00

Sun & Hol:

 

08:00 - 22:00

Edmonton Downtown Ticket Office
Holiday Inn Express Plaza, 10014 - 104th Street
Map

Ramada Edmonton South

Mon-Fri:

 

06:00 - 19:00

(closed 10:00-11:00 for lunch)

Sat:

 

08:00 - 19:00

(closed 12:30-13:30 for lunch)

Sun & Hol:

 

10:00 - 19:00

(closed 12:30-13:30 for lunch)


Ramada Edmonton South, 5359 Calgary Trail

Please note that as of February 1, 2018, we are no longer operating out of the Cedar Park Inn.

Note: This stop is NOT available on the Edmonton to/from Fort McMurray route
Map

   

Between Edmonton and Camrose

Edmonton

   

University of Alberta Transit Centre     

U of A TrANSIT cENTRE Bus Stop

113 St & 89 Ave STOP 2636 EB
Map

University of Alberta Hospital 

U of A Hospital Bus Stop

114 St & 85 Ave STOP 2638 NB
Map

Southgate Centre

Southgate Centre Stop

5015 111 St - At Safeway Entrance
Map

Red Arrow Edmonton South Office

Red Arrow Edmonton South

5359 Calgary Trail
Map



Camrose

Duggan Mall Ramada Edmonton South

6601 48 Ave - East of Cinema Entrance
Map
St. Mary's Hospital Ramada Edmonton South

4607 53 St - Across Street at Bus Stop
Map
U of A Augustana Campus             U of A Augustan Bus Stop

4901 46 Ave - West of Faith & Life Centre
Map

 

Between Edmonton and Cold Lake

YEG

Cold Lake

Cold Lake

Bonnyville

Spedden

Smoky Lake

Gibbons

Courtesy Shuttle Area outside of Door 10 (by reservation only)

Circle K/Esso 

Ramada

7-11

Fas Gas (by reservation only)

Esso

Mac's Store (by reservation only)

 

Between Edmonton and Fort McMurray 

Please note that courtesy drop off service at Bonnie Doon Mall on the Southbound Fort McMurray to Edmonton route is no longer available. Effective January 20, 2018.

Rosslyn Hotel* (Drop off on southbound Ft. McMurray route only)

13620 97 St NW. Edmonton, AB.

St. Albert* (Sunday Only)

Gate Ave, just west of St. Albert Tr., north side of the transit loop.

Namao* (Saturday Only)

Johnny's Store

Gibbons*

Mac's Store

Radway*

Husky Gas Station

Boyle*

MG's Groceries

Athabasca* (Sunday Only)

Jack's Petro-Canada - 4809 - 28St.

Grassland

Grassland Esso Station

Wandering River*

Tempo Service Station

*By reservation only.

 

 

FORT McMURRAY

Downtown Ticket Office

Daily
* except Thurs

 

07:30-17:30

Thursdays

 

07:30-19:30

Weekends

 

08:00-09:00

14:00-17:30

Holidays (if the holiday falls on a weekend, weekend hours will apply)

 

07:30-09:00

14:00-17:30

Fort McMurray Ticket Office
8217 Franklin Avenue
Map

Quality Inn Hotel & Conference Centre

Sawridge Hotel
424 Gregoire Dr.
Map

Peter Pond Mall

On Biggs Ave. North of Hardin St. (Drop off only)
Map

 

LETHBRIDGE

Lethbridge Ticket Office

Mon - Fri:

 

07:00 - 21:00

Sat/Sun/Hol:

 

09:00 - 21:00

Lethbridge Ticket Office

#7, 449 Mayor Magrath Dr. S (adjacent to the Sandman Hotel). Our ticket office is located inside the mall adjacent to the Sandman Inn.  The entrances to the inside of the mall are located on the east or west side of the building.  All departing passengers should check into the office at least 15 minutes prior to departure.
Map

University of Lethbridge

U Of L Pick Up
Transit Loop on Aperture Dr. W. next to the Student's Union Building.
Map

  

Between Calgary and Lethbridge - by reservation only.

 Fort Macleod

 Shell Gas Station - 2351 7 Ave

 Claresholm

Shell Gas Station - 4316 1 Street West

 Aldersyde

 Petro-Canada gas station

 Calgary South-East

Deerfoot Inn and Casino - 1000, 11500-35 street S.E. T2Z-3W4. The coach picks up to the left of the horse statue and main entrance when facing the hotel.

 GRANDE PRAIRIE

Grand Prairie Ticket Office

7 days a week:

 

08:30 - 18:30

(closed 12:00-1:00 for lunch)             

 Pollodan Inn Grande Prairie    
Podollan Inn & Spa, 10612 99th Ave
Map

 

Between Grande Prairie and Edmonton

Valleyview*                     

Petro Canada: 3802 Highway St.

Fox Creek*

Circle K: 60 Kaybob Drive S

Whitecourt

Circle K: 5123 Kelper St.

Mayerthorpe*

FasGas: 4505 50 St.

Edmonton

Edmonton Downtown Ticket Office: 10014 104 St.

*By reservation only.

 

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