Call toll free: 1-800-232-1958

Red Arrow Locations & Hours of Operation

Red Arrow Call Centre Hours:

Monday - Friday:

 

05:30 - 21:00

Saturdays:

 

07:30 - 21:00

Sundays & Holidays:

 

08:00 - 21:00

 

CALGARY

Downtown Ticket Office

Mon-Fri:

 

05:30 - 22:00

Sat:

 

07:30 - 22:00

Sun & Hol:

 

09:30 - 22:00

 

Calgary Downtown Office
Downtown Fording Place - 101, 205 9th Avenue SE
Map

Calgary North Office

Mon-Fri:

 

05:30 - 21:30

Sat:

 

07:30 - 21:30

Sun & Hol:

 

09:30 - 21:30

 

Calgary North Office
304, 35th Avenue NE
Map

YYC

Mon/Thu/Fri:

 

09:00 - 20:00

Tue/Sat/Wed:

 

11:15 - 19:15

Sun & Hol:

 

10:00 - 20:00

 


YYC Location
The Red Arrow Customer Service Desk at Calgary International Airport is located in the Ground Transportation area located on the Arrivals Level between Door #4 & #5 in the Domestic Terminal. The Coach pick up area is at Lane 11 , which is located on the Arrivals Level outside of Door #2. For passengers disembarking @ YYC, the drop off will be done on the departure level.
 
Map

   

RED DEER

Radisson Hotel

Mon - Fri:

 

09:00 - 17:30

Sat & Sun:

 

Closed

 

6500 - 67th Street
Pickup at west parking lot next to Red Arrow Sign.
Map

   

EDMONTON

Downtown Ticket Office

Mon-Fri:

 

05:30 - 22:00

Sat:

 

07:30 - 22:00

Sun & Hol:

 

08:00 - 22:00

 

Edmonton Downtown Ticket Office
Holiday Inn Express Plaza, 10014 - 104th Street

Map

 Cedar Park Inn

Mon-Fri:

 

06:00 - 19:00
(closed 10:00-11:00 for lunch)

Sat:

 

08:00 - 19:00
(closed 12:30-13:30 for lunch)

Sun & Hol:

 

10:00 - 19:00
(closed 12:30-13:30 for lunch)

 

Cedar Park Inn
Best Western Cedar Park Inn, 5116 Gateway Blvd.
(North Side of Hotel.  Entrance to office is at the top of the stairs.)

Note: This stop is NOT available on the Edmonton to/from Fort McMurray route
Map

   
 

Between Edmonton and Cold Lake

YEG

Cold Lake

Cold Lake

Bonnyville

Spedden

Smoky Lake

Gibbons

Courtesy Shuttle Area outside of Door 10 (by reservation only)

Circle K - Convenience Store

Ramada

7-11

Fas Gas (by reservation only)

Esso

Mac's Store

Between Edmonton and Fort McMurray - by reservation only.

St. Albert (Sunday Only)

Gate Ave, just west of St. Albert Tr., north side of the transit loop.

Namao (Saturday Only)

Johnny's Store

Gibbons

Mac's Store

Radway

Husky Gas Station

Boyle

MG's Groceries

Athabasca (Sunday Only)

Jack's Petro-Canada - 4809 - 28St.

Grassland

Grassland Esso Station

Wandering River

Tempo Service Station

   

FORT McMURRAY

 

Downtown Ticket Office

Daily
(except Thurs)

 

08:00-09:00

14:00-17:30

Thursdays

 

08:00-09:00

14:00-19:30

 

Fort McMurray Ticket Office
8217 Franklin Avenue
Map

Quality Inn Hotel & Conference Centre

 

Sawridge Hotel
424 Gregoire Dr.
Map

Peter Pond Mall

On Biggs Ave. North of Hardin St. (Drop off only)
Map

   

LETHBRIDGE

Lethbridge Ticket Office

Mon - Fri:

 

07:00 - 19:00

Sat/Sun/Hol:

 

09:00 - 19:00

 

Lethbridge Ticket Office

#7, 449 Mayor Magrath Dr. S (adjacent to the Sandman Hotel). Our ticket office is located inside the mall adjacent to the Sandman Inn.  The entrances to the inside of the mall are located on the east or west side of the building.  All departing passengers should check into the office at least 15 minutes prior to departure.
Map

University of Lethbridge

U Of L Pick Up
Transit Loop on Aperture Dr. W. next to the Student's Union Building.
Map

   

Between Calgary and Lethbridge - by reservation only.

 Fort Macleod

 Fort Macleod Shell Station

 Claresholm

Effective January 16, 2016 - Shell Gas Station - 4316 1 Street West

 Aldersyde

 Petro-Canada gas station

 Calgary South-East  Deerfoot Inn and Casino - 1000, 11500-35 street S.E. T2Z-3W4



 

 

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